HI, I'M Eva.
Senior User Experience Designerin
​​​Experience
Deloitte Digital
Studio Lead - UX Design
Jun 2021 - now
- Consulting with a focus on accessibility
- User research, conception and testing
Studio Senior - UX Design
Nov 2019 - May 2021
- Consulting with a focus on experience strategy
- Planning and management of workshops
- User research, conception and interface design
IUBH University of Applied Sciences
Tutor in the subject Introduction User Research
Jun 2020 - Feb 2022
IBM iX
UI/UX Design Consultant | Master@IBM
Oct 2017 - Oct 2019
- Consulting with a focus on user experience
- Design Thinking (Co-Creator)
- Design lead for a software modernisation
- Carrying out user research and usability tests


Keeeb Inc.
Junior Designerin
Nov 2014 - Aug 2017
- UX design, interface design and graphic design
- Conception and development of persona and user stories
- Planning and implementation of design thinking workshops
Industries
E-commerce, Healthcare, Energy and utilities
EDUCATION
Universität der Künste Berlin | University of St.Gallen
Master of Arts
Leadership in digitaler Kommunikation
2017 - 2019

Technische Hochschule Lübeck
Bachelor of Science
Informationstechnology & Design
Specialisation: Human-Centered Design
2013 - 2017
SKILLS
Workshops
Design Thinking
User Research
Interviews
Usability Testing
User Acceptance Testing
Experience Strategy
User Journey Mapping
Persona
Wireframes
Low-Fidelity Prototyping
Accessibility
User-centered Design
User Interface Design
Visual Design
High-Fidelity Prototyping
TOOLS
Sketch
Figma
InVision
Adobe Creative Cloud

Microsoft 365
Licenses & Certifications
IBM Design Thinking Practitioner - IBM
Enterprise Design Thinking Co-Creator - IBM 
Accessibility Advocate - IBM 
Advancing Accessibility - IBM 
Accessibility: How to Design for All - Interaction Design Foundation
Information Visualization - Interaction Design Foundation
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"Having Eva Heier in our team is a very strong benefit to our ambitious project."
Client Feedback
"Eva is fantastic to work with. She is flexible, fast, and willing to work on whatever needs to be done. ...I would love to work with her again and can recommend her without reservation for any UX project"
Client Feedback

"Efficient, effective design work. Flexible working style, good collaboration with all team members. Extremely high-quality visual design."
Client Feedback
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"Creativity, thinking out of the box, motivation and commitment, agile mindset, teamplayer."
Client Feedback
"Eva hat sich proaktiv in das Projekt eingebracht und Kompetenzen in UX als auch UI aufgezeigt. Das iOS-Konzept hat sie eigenständig erarbeitet und überzeugend vor dem Kunden präsentiert. Sie war sicher in der Kommunikation mit dem Kunden und hat sich sehr gut in das bestehende Team eingefügt. Ich würde in Zukunft wieder mit ihr arbeiten."
Colleagues' feedback
"Strong communication skills with key stakeholders (PO) Always pushes for customer centricity focus."
Colleagues' feedback
"Eva is driven, well-organized, flexible, accountable and a valued sparring-partner to the PO, the Frontend Developers and the 2nd UX-Designer."
Client Feedback